Returns

GENERAL

Returns must be delivered to our e-commerce warehouse within 30 days of the delivery date for a full refund. Any return received after 30 days will be returned to sender.
Returns can take up to 15 days after delivery for our e-commerce warehouse to process. Once your return is processed, you will receive an email confirmation. Upon return being processed, your refund can take around 2-7 business days to reflect depending on your banking partner.

Please note all domestic (U.S) orders will be charged a standard $10 restocking fee. All international orders, except Canada, will be charged a standard $40 restocking fee.

All sale products are Final Sale. When an item is final sale we do not allow returns unless an item is received damaged.

Refunds are only available with online purchases, or if purchased at an art festival, within 30 days of purchase with proof of purchase.

To return an order from Puerto Rico or the AE, please reach out to kc@kyracoatesart.com. We will provide you with a return address. The customer is responsible for creating a label and is responsible for the return cost.

FINAL SALE

All sale products are Final Sale. When an item is final sale we do not allow returns unless an item is received damaged. Items that qualify as final sale are noted on their product page, and at checkout. No price adjustments on past purchases. All merchandise returned must be returned in the original condition, unworn, unwashed, with tags intact. All fragrance, makeup, hair accessories, earrings, and underpinnings are final sale.

Kyra Coates monitors account activity and reserves the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.